FAQ's

When you contact A1A Moving & Relocation Services., you will have a dedicated moving coordinator assigned to your move. The best way to get an estimate is to give us a call so we can learn about your move, understand your needs, gather your inventory, and provide an immediate estimate. You can also submit a request through our website. For complex moves like long-distance or interstate moves, we may recommend a quick on-site evaluation to provide an accurate estimate.

At A1A, we guarantee on-time arrival within a 30-minute window. We strive for communication between our crew and clients, so you’ll always be informed about any potential delays.

An on-site evaluation consists of our owner, Frank Weaver, visiting your home to assess all the items to be moved. After the evaluation, he will provide a verbal estimate and a written estimate afterward. The process typically takes between 30 minutes to 1.5 hours.

This is a great time to ask any questions, such as packing tips, how to save time on moving day, or what you should do with certain items. Think of this as an opportunity to consult with a moving expert.

The Federal Motor Carrier Safety Administration (FMCSA) requires that all moving companies provide a Rights & Responsibilities brochure. You’ll receive this along with your moving estimate. This brochure outlines your rights and helps you plan your move with confidence.

We offer both hourly and flat-rate pricing. For local moves (under 100 miles), we charge an hourly rate, which includes everything you need for a safe move. For long-distance or interstate moves, we provide binding estimates.

No, there are no additional fees for multiple stops on local moves. For long-distance or interstate moves, additional stops will be included in the flat-rate quote.

If you have a set budget, you can request a Do Not Exceed Estimate for your local move. This helps ensure that your move stays within your desired budget, even if unexpected circumstances arise.

Tipping is not required but is appreciated. If you feel the crew did an exceptional job, you can tip based on their performance. For a half-day move (4 hours), $10 per person is appropriate, and for a full-day move, $30 per person is the general consensus.

We do not charge extra for moving upright pianos. However, Baby Grand and Grand Pianos are referred to a third party, though we can assist with that as well.

We honor our moving commitments regardless of the weather. If there’s any delay due to weather, we will keep you informed. We take extra precautions like using floor protectors and shoe covers to ensure the safety of your home.

It’s recommended that you carry valuable items like jewelry, small safes, and family photos in your personal vehicle. Our crew can load and unload these items from your personal vehicle, but we suggest you keep them with you during the move.

No, gun safes must be emptied, and firearms cannot be transported in the moving truck. We can move gun safes and ammunition, but you’ll need to handle the firearms yourself.

A1A offers full packing services, but if you decide to pack fragile items yourself, be sure to use sturdy boxes, bubble wrap, and clearly label them as fragile. We recommend marking the box with FRAGILE in red to ensure extra care is taken.

It’s best to contact us as early as possible – at least 4 weeks before your moving date. This gives you time to schedule your preferred moving date and discuss the logistics of your move.

We cannot transport hazardous items such as flammable, corrosive, or explosive materials. This includes propane tanks and outdoor gas items. We can transport a grill, but the propane tank must be removed.

Yes, please remove any perishable contents from your refrigerator and freezer before the moving crew arrives. If your move is under 60 miles, we can transport the refrigerator’s contents in a cooler.